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Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.
Efficiency of booking , carrying out , and diagnostic ability experienced at service
helpful team. good advice, flexible with the need to reschedule and good price
Well looked after by the admin team car was spotless and sanitised on return
Always very polite and helpful, service done on time.
Helpful friendly staff who kept me fully informed
Was done quickly and on a Saturday which suited me well.
The total experience was carried out in a professional and timely manner.
Nothing was any hassle for the salesman and he was very helpful.
Kept me up to date on repair and finished on time
All good. Finished on time
No issues from start to finish
Lovely shop lovely consultants and management
The girls at the desk were excellent
Very thorough service. Liked the video inspection and explanation. Would have given 5 stars except the complimentary wash and vacuum left a couple of noticeable scratches on the bonnet , which thankfully I managed to remove with T cut.
Couldn't have been easier
Excellent from start to finish
Excellent customer service from staff, always kept up to date with progress of work, customer car made available with no fuss which is important to me as a live a 100 mile round trip from the nearest BMW branch
My service was on time and done properly. The staff were friendly. The cost of the service was appropriate for the work done.
Service was carried out in a timely manner
Everything was fine this time.
The service I received was very good
It was a tricky fix but the technicians were very helpful and knowledgeable.
It was just for an MOT.
The service girl was top
Under these trying times everything went smoothly
Given current restrictions it went ok
Very friendly staff and kept Informed about progress of car
Great service well looked after
Great service, updated on status of car.
Nothing wrong with the service however wish the Brake Fluid service could have been done at the same time as the Major Service just 3 months previously.
It was a thorough job and reasonably priced
Good welcome, felt at ease, Covid precautions all in place. Kept up to date with progress.
Always kept up to date via telephone or video. Told what to look for / do rather than being charged for a simple fault that the customer can rectify.
I was very pleased to get a video showing me what they were doing with my car
Staff very helpful and communicated well
On first enquiry at end of October, Declan in sales gave us good advice as to which model of X3 would suit us best, and contacted us early November to advise potential delivery time. Spurred into action! Car delivered in perfect condition. Chuffed!
Delighted with my X3 and all the information given to me was excellent.
Excellent service in these tough times from sales man and general manager
George McLean our sales representative always goes the extra mile to make sure everything is well organized even in this difficult period we are going through at the moment with the COVID virus .
Salesman. Very efficient.
Service and communication was great through our process