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ABOUT US Harry Fairbairn Inverness BMW

We know the needs of BMW drivers are highly specialised so that's why we have the expertise to help.

Explore the dealership

Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As before all aspects of the day were covered by the professional staff.

Service

Great communication from the service department throughout

Service

Very satisfied. Connie & Kaitlyn were very helpful & professional, especially due to the situation we are in at the moment.

Service

micro filter renewed quickly

Service

A good service and updates on vehicle repair.

Service

Very good service and helpful

Service

Kept me updated with what was going on and also arranged a courtesy car for me to use.

Service

It's always a pleasure to deal with the girls in the service reception. Very friendly, but still professional

Service

Everything done correctly and punctual

Service

Super friendly and efficient staff.

Service

Courteous. Good Communications. Car ready on time and cleaned.

Service

Very good service from the service team

Service

Good process (Covid management), clear communication and pleasant staff

Service

No problems

Service

Helpful and knowledgeable Service Adviser. (Caitlin O'Connor).

Service

The service was excellent and Caitlin and Connie from the service department are a credit to BMW.

Service

Was confident that all precautions were taken to have my car mot carried out and keep safe Staff helpful and friendly Ease of parking Car washed and shown out to car

Service

The service I received was competent, polite and professional

Service

Great staff, Siwar, Bilal and the young man that did my handover video were all very good

Service

I had a 120 mile trip to get the the dealership. The part for my X5 had not arrived, they organised a hire car for a week or so, just couldn't be more helpful.

Service

Required work all done in the required time.

Service

very satisfied,all went smoothly

Service

Perfect experience, could not have been more helpful or professional. They give you that warm feeling of knowing your car is in safe hands, from drop off to pick-up.

Service

No problems or no surprises.

Service

Friendly and knowledgeable staff

Sales

I live more than 100 miles from the dealership and they were very efficient in dealing with me and my purchase

Sales

Very attentive and Colin went out his way to help us. We were meant to be picking our car up on Saturday after only buying the car on Wednesday and we asked if we could change it to the Friday.

Sales

George McLean our sales consultant always delivers a good experience .

Sales

Good sales experience, very helpful approachable and good follow up for satisfaction

Sales

Courteous, knowledgeable and efficient staff. Good product at a reasonable price.

Sales

Knowledgeable staff.

Sales

Great experience