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ABOUT US Harry Fairbairn Inverness BMW

We know the needs of BMW drivers are highly specialised so that's why we have the expertise to help.

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Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

My car was fixed with no further problems.

Service

Attention to specific needs addressed with in an excellent timescale and as driver door window had fallen into door and it was still under warranty. When booked online couldn't get an appointment for two weeks but got one immediately when phoned.

Service

It was good

Service

Everyone was very pleasant and I was kept informed on my cars progress.

Service

Very efficient, quick and friendly

Service

No problems from drop off to collection. Car ready before time given. Friendly staff on phone and on site.

Service

Repair carried out in full within the time estimated

Service

Fault fixed ,car checked

Service

Treated an old car like a new car

Service

Can't fault the service that you get.

Service

Efficiency of booking , carrying out , and diagnostic ability experienced at service

Service

helpful team. good advice, flexible with the need to reschedule and good price

Service

Always very polite and helpful, service done on time.

Service

Well looked after by the admin team car was spotless and sanitised on return

Service

Helpful and courteous staff

Sales

Was very helpful and good to deal with.

Sales

Always great service in Inverness, from Calterdon to Harry Fairburn. Staff always friendly and willing to listen to your needs.

Sales

Siwar at the Inverness Branch made the whole process very easy. She was knowledgeable and polite but I didn't feel forced into the sale at all. She allowed me to take my time to look round the whole care. She is an asset to your branch.

Sales

Very easy to deal with

Sales

Salesperson understood my needs and fulfilled them. Great service

Sales

Even during a pandemic, the sale was simple and hassle free. Communication was good and I was kept informed at every juncture.