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Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.
Kept me updated with the progress of the work
Service department was excellent, courtesy car was ideal and the time for collection was advised promptly.
What was required was carried out and I was supplied with a courtesy car.
The video for the health check was very useful and the repair appears to have been done to my satisfaction.
Friendly efficient customer service who had courtesy car ready for my busy day and kept informed of progress.
Everything went as planned, courtesy car and timings. The video of my car was a boost! Joanne is brilliant.
Friendly, efficient service
Great service once again, no issues raised and all staff very friendly.
Quick, polite and did what they promised on time and to budget. Can't ask for much more
When I phoned to check if it was ready to collect they were very helpful.
They did what was promised
Video downloaded to my I pad was helpful and allowed me to see what had been done and the advice given was easy to understand.c
As before all aspects of the day were covered by the professional staff.
Great communication from the service department throughout
Very satisfied. Connie & Kaitlyn were very helpful & professional, especially due to the situation we are in at the moment.
micro filter renewed quickly
A good service and updates on vehicle repair.
Very good service and helpful
Kept me updated with what was going on and also arranged a courtesy car for me to use.
It's always a pleasure to deal with the girls in the service reception. Very friendly, but still professional
Everything done correctly and punctual
Super friendly and efficient staff.
Although I have dealt with this dealership many times before, this was the first time I had the privilege of dealing with Siwar Louati. She was absolutely first class and extremely professional. Even in these very difficult times, very helpful.
Siwar give me the answers I wanted and am really happy
Arron the sales rep was efficient, helpful and courteous at all times
Was particularly pleased with the communication from BMW Inverness sales staff. A phone call goes a long way to make the experience personal.
Given covid things were different which was to be expected but smooth process
The salesman was very efficient and professional and explained everything in an easy to understand manner.
Service was good. I was allowed to take time with my decisions without being pushed or pressurised
excellent service and advice, especially from Carol Farquhar, throughout selection, order details & delivery. Ensured that customer requirements were met.
The product consultant was excellent
Friendly and knowledgeable staff
I live more than 100 miles from the dealership and they were very efficient in dealing with me and my purchase