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Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.
Professional and helpfull staff
good service did as they said and provided transport into town
Very satisfied with service.
Staff were very efficient
On this occasion compared to my experience with my previous car with warranty problem which I have already mentioned, I found service personnel friendly. very helpful and efficient 100%.
Very helpful and good customer service
Recall carried out in a reasonable time.
The girl at service desk was very helpful and pleasant .
I got a phone call to confirm my service appointment, then an email to say it was it was a free vehicle inspection that I was getting. I did not receive documentation at the end of the service, showing what was done, mileage, tyre tread measurement.
The stall are always helpful.
The problem is or always has been if we think there might be a problem for instance the faulty lights we have to book the car in to get it checked so that's a day wasted . Then it has to be booked in again to get the job fixed so that's another day
It was satisfactory! I don't want or expect frills from a car service, but Harry Fairbairn provides a pleasant area in which to wait, and there are enough staff to deal with all the customers as we arrive
Issues with the car were resolved within the time frame agreed, with little inconvenience to myself. And the car came back spotlessly clean.
Purchase and delivery were excellent but support in terms of BMW finance arrangements was lacking !
The quality of service at Harry Fairbairn Inverness, particularly by Siwar Louati, exceeds anything we have experienced anywhere else
The deal was completed quickly and very professionally.
I would give Declan 5 stars as he was fantastic with us. The care, attention and 'reveal' of the new car for us as a family was prefect and very special. The 4 stars is very much for the extra effort we had to make to get the best deal for us
Very easy to deal with,nothing a problem.
The sales team were very professional in their manner, and after sales back up was very helpful.
I did not buy the car it was a lease from motability